User office assistant

The Central European Research Infrastructure Consortium, CERIC–ERIC, is a multidisciplinary Research Infrastructure open for basic and applied research in all fields of Materials, Biomaterials and Nanotechnology. CERIC has been built by integrating leading national research facilities based in 8 countries (Austria, Croatia, Czech Republic, Hungary, Italy, Poland, Romania and Slovenia) into a unique European entity supporting the production of basic knowledge and technology transfer, and promoting the mobility of researchers in an international multicultural scientific environment.

We are seeking an assistant to CERIC-ERIC’s user office. The ideal candidate shall have excellent interpersonal and communications skills, since the position involves a strong interaction with users and scientists of CERIC facilities. The assistant will take care of providing information, keeping up to date the user office website generating new contents as necessary, improving procedures, monitoring the satisfaction of users, organising workshops and any other activity related to support to users, including data analysis and representation. In collaboration with the communication team, the selected candidate will also develop actions for outreach and dissemination of scientific results. Moreover, the role requires reporting about users’ statistics and satisfaction to the management of the Consortium. Considering the innovative approach of the consortium, capacity to adapt and problem solving skills are essential for the successful development of the user office activities.

Qualifications and essential Requirements:

  • Positive attitude, applied, keen to learn and adapt to new challenges
  • Ability to interact effectively and diplomatically with facility users and colleagues
  • Highly organised, comfortable with multi-tasking and with good attention to detail
  • Ability to interact easily in a multicultural environment;
  • Excellent IT skills, specially MS Office Suite;
  • Excellent written and verbal communication skills. Working language is English.
  • Initiative, good judgement and the ability to communicate clearly


  • Analytical skills and capacity to synthesise data
  • Good knowledge of Italian language

We offer

  • We offer the possibility to work in an international and multicultural environment.
  • Competitive salary, one year contract renewable.
  • Benefits: training, 33 days of holidays per year, flexible working time

How to apply

Applications containing CV and motivation letter should be sent within August 24 to the following e-mail address:, with the following subject of the mail: USER OFFICE ASSISTANT

CERIC-ERIC is is an equal opportunity employer and is actively recruiting persons with disabilities. Candidates with disabilities are strongly encouraged to apply. CERIC-ERIC supports ERA recommendations for open, transparent and merit-based recruiting.

For further information about the position please send your enquires to: